Privacy Policy

Last Updated May 10, 2024

Effective Date: May 11, 2024

1. Introduction

Welcome to Patient Ready, Inc. ("Company," "we," "our," "us"). Patient Ready, Inc. provides a digital learning platform using virtual reality, mobile, and web technologies to train medical professionals, including nurses, EMTs, and physicians. Our target customers include community colleges, universities, health/hospital systems, medical device companies, and pharmaceutical companies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our applications, and engage with our virtual reality training modules. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us when you register for an account, use our platform, or communicate with us. This may include:

  • Name

  • Email address

  • Physical address

  • Phone number

  • Professional credentials

  • Educational background

  • User ID and password

2.2 Technical and Usage Data

We automatically collect certain information when you use the platform. This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Access times, duration, and dates

  • Pages viewed and interactions with content

  • Cookies and similar tracking technologies

2.3 VR and Mobile Application Data

When using our virtual reality and mobile applications, we may collect data related to you and/or users within your organization’s education progress and performance, including:

  • VR device information

  • Session activity and duration

  • Interaction logs and session data

  • Performance and assessment data

  • Audio recordings and/or converted audio to text

  • Eye tracking information

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our platform

  • Improve, personalize, and expand our platform

  • Communicate with you about your account and responsive services

  • Understand and analyze how you and user cohorts use our platform

  • Conduct research to enhance learning and the efficacy of our platform

  • Develop new products, content, services, features

  • Leverage aggregated and anonymized data for the purposes of academic, industry, and market analyses and research publications.

  • Comply with legal obligations and to enforce our terms

4. Information Sharing and Disclosure

We may share your information with:

  • Third-party service providers for operational purposes (e.g., cloud hosting, customer support)

  • Your organization when authorized to by you. You authorize Patient Ready to share with your organization when you create a Patient Ready account, login, and/or interact within our platform and products.

  • Regulatory authorities, when legally required

  • Other entities, if involved in a merger, asset sale, or financing

**5. Data Security**

We employ a variety of security measures designed to protect the integrity and confidentiality of your personal information. However, no security measures are infallible.

6. Your Rights

Depending on your location, you may have rights including:

  • Accessing, correcting, or deleting your personal information

  • Objecting to processing of your personal data

  • Restricting processing and portability of your data

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our platform, and where appropriate, notified to you directly.

8. Contact Us

For questions or concerns regarding this policy or your personal data, please contact us at: legal@patientready.net

9. Acknowledgement

By using our platform, you acknowledge that you have read and understand this Privacy Policy.